Dr. Claus Lingner

 

Personal

                     Address   D 61462 Königstein

                                                              Phone   +49.(0)179.5423583

                Mail    claus.lingner@fl-online.eu

                Nationality   German

 

Skills

                                                            Languages   German, native speaker

                                                                                English, fluent

                                                          IT    Microsoft Office

                  ALM - Application Lifecycle Management  Gatekeeper

                                                                 TISO Deutsche Bank

Management  

Policies Deutsche Bank AG

Regulatory  

Aspects Governance Compliance

Three Lines of Defence

Identity and Access Management Application Risk and Control Management Segregation of Duties

Stakeholder Management

 

                                Project Management:

Project Setup, Budget, SoW, Controlling, Tracking, Corrective Actions Vendor Management

Coordination of international teams Audit issues

 

                               Contract Management:

Compliance Gap Analysis Risk Assessment

Compatibility with Deutsche Bank policies and processes Segregation of Duties

SLA

Contracts under „Common Law“

 

                               KYC - Know Your Customer:

Business analysis of DB key Accounts

Other            

Prince2 Practitioner

International negotiations (Focus: EU, Russia, USA, Canada, India) Intercultural communication

Training - concepts and implementation Restructuring

Process setup and optimization

 

Quality Management ISO 9001, ISO 27001 Internal Auditor

 

           Professional

January 2017 – June 2017 

Allgeier Experts Services GmbH - Consultant (Freelancer)

Quality Management ISO 9001:20015 Internal Auditor

 

July 2014 – December 2016   

Deutsche Bank AG - Consultant (Freelancer)

Identity & Access Management - Application Risk & Control Management - IT Security - Gatekeeper

●    Gatekeeper tool ensures that only approved users may access an application, Compliance and regulatory requirements are observed

                                                         ●   Project Manager:

                                                         ●   Project setup, planning, budget

●    Risk Analysis for DB applications wrt policy- and regulatory requirements

●    Identity & Access: segregation od duties, roles, entitlements, access logs etc.

                                                         ●   Stakeholder Management

●    Steering of international teams: Application Owners, Key User, Technical Support, Development, Vendors, implementation of mandatory software changes

                                                         ●   Vendor Management

                                                         ●   Validation of Statements of Work (SoW)

                                                         ●   Initiate purchase processes

                                                         ●   Project tracking: controlling, milestones, corrective actions

                                                         ●   Validation of solutions

                                                        ●   Reporting to Senior Management

                                                        ●   Handling of Audit issues

March 2014 – December 2016   

networker, projektberatung GmbH - Consultant (Freelancer) - Quality Management - Project Manager

                                                      ●   Enhancement of existing QMS from ISO 9001:2011 to ISO 9001:2015

                                                      ●   Process analysis, adaption, restructuring

                                                      ●   Workshops and training of employees

                                                      ●   Documentation

                                                      ●   Audits

February 2014 – March 2014   

                             Deutsche Bank AG - Consultant (Freelancer) Project FATCA

                                        ●   Preparation of training material for DB staff

                                        ●   Translations English <> German

 

September 2013 – January 2014 

Deutsche Bank AG - Consultant (Freelancer)  -  Contract Management - Project Outsourcing Online Banking

                                        ●   Contract Analysis

                                        ●   Gap analysis

                                        ●   Compliance - policies Deutsche Bank AG

                                        ●   Conflicts of interest

                                        ●   Risk assessment: proposal of mitigating actions, risk acceptance

                                        ●   Process compatibility Deutsche Bank AG vs. Vendor

                                        ●    Communication issues Deutsche Bank AG / Vendor, escalation processes

                                        ●   SLA - evaluation, criticality, proposals for improvement

                                        ●   IT-Security aspects

                                        ●   Reports to Senior Management

March 2013 – August 2013   

networker, projektberatung GmbH  -  Key Account Manager for Deutsche Bank AG

                                         ●   Management of RFQ, offers, orders and contracts

                                         ●   Recruiting of candidates and presentation at DB

November 2012 – January 2013 

Deutsche Bank AG - Consultant (Freelancer) - Team Lead „Know Your Customer“ - KYC, part of AML program

                                        ●   Evaluation of Key Accounts:

                                        ●   Corporation / company structure, interdependencies

                                        ●   Financial reports

                                        ●    Research: internal DB information, databases, publications, official registers

                                        ●   Risk assesments

                                        ●   Identification of beneficial   owner(s)

                                        ●   Reports to Senior Management

September 2012 – August 2013   

networker, projektberatung GmbH - Consultant (Freelancer)

Project Manager Quality Management

                                        ●   Setup QMS according to ISO 9001

                                        ●   Workshops and staff training

                                        ●   Audits, internal and certification

September 2010 – August 2012   

CF Electronic UG  -  Electronic components for industrial application Manager Marketing & Sales, Quality Management

                                       ●   Interface to customers

                                       ●   Interface to CZ based partner

May 2004 – August 2010  

 FraCon GmbH, FraCon Electronic Systems sro - Electronic systems and modules for industrial application Group Managing Director

                                       ●   Setup of a production company in the Czech Republic

                                          Setup PPS System  -  Setup Quality Management System ISO 9001,  TS 16949 (automotive) and IRIS (railway)

January 2002 – April 2004   

Consultant (Freelancer) - several projects for small and medium sized entities: Restructuring, Quality Management

March 2000 – December 2001   

Vectron International  - Electronic components for telecommunication Managing Director

                                            ●   Restructuring

                                            ●   Interface to US based corporation (Dover Corp.)

March 1985 – February 2000    

Balzers Thin Films GmbH / Balzers und Leybold AG   

Managing Director - Member of Corporate Steering Committee

                                                          

           May 1983 – April 1985   

                                                         AGFA Gevaert AG  Manager Lab „Magnetic Media“

                                   ●   Development of data storage media

                                   ●   Quality Assurance

 

Januar 1977 – April 1983   

Johann-Wolfgang-Goethe University  -  University employee Institut of Physics

                                        ●   several research projects

 

Academic

October 1973 – December 1981   

 Johann-Wolfgang-Goethe University  -  Study of Physics and Physical Chemistry

                                      ●   Diplom-Physiker

                                      ●   Dr. phil. nat.